The lead times listed on this product page represent the best-case scenario for shipping estimates. While we may show that a product "usually ships" within a given period, this period should not be confused with a delivery estimate. Rather, we expect the product to ship from the manufacturer's warehouse within this time-frame.
What does this mean for you? Once you place an order on our site, we begin processing the order with the manufacturer. The processing lead time we list on the product page is the most current estimate from the manufacturer regarding the product.
Note
If you purchase a commercial mailbox from us and decide to cancel because a competitor lists a "faster" lead time on their site, you may be delaying the time it will take to receive your mailboxes.
Why? Because you are placing a new order to be sent to the same manufacturer for processing.
FAQs
How long will it take to receive my commercial mailbox?
When you order a commercial or cluster mailbox, we process the order with the manufacturer within 1 business day. Once processed, the order usually ships in the time-frame listed on the product page. Since Cluster Mailboxes are large items, they ship via freight carriers. This means that the transit times for these will usually be 5 to 7 business days.
A few things to note about purchasing a cluster mailbox or similar large, commercial-grade product:
- The freight carrier will call the number you list on the shipping address a day before delivery to schedule a delivery appointment with you.
- The manufacturer ships using their chosen freight carrier depending on the products ordered and the delivery location.
-
The majority of online retailers who sell commercial mailboxes (CBUs, etc.) ship directly from the manufacturers, just as we do.
- If you choose professional mailbox installation with your commercial mailbox purchase, please note that same-day installation is not available. Installation will be scheduled after the delivery of your mailbox. In most cases, installation is completed within one week following delivery.
What if I order multiple products from different brands?
If you ordered multiple products, it is possible that they are made by different manufacturers. If this is the case, your products will ship to you separately from each manufacturer.
For example, if you purchase a Mayne Post with a Whitehall Mailbox, your post will ship from Mayne's warehouse in about 3 business days, but your mailbox will ship separately from Whitehall in about 2 to 3 weeks if customized with address numbers.
How can I estimate my shipment's transit time?
Depending on the carrier and your location, transit times will vary. Delivery estimates are best projected using your carrier tracking number. Once your order ships, we'll send you a shipping confirmation email that includes your carrier (FedEx, UPS, YRC, etc.) and tracking number.
Note
If you place an order with us and do not receive an Order Confirmation email, check your spam inbox. If you still do not see an Order Confirmation email in your inbox, contact us right away at (866) 717-4943 . We will provide you with your Order Number and any other details you need.
Reviews
Valued C. - Verified Buyer
The second one I’ve purchased for new construction. Looks old which is why I bought it.
Amy S. - Verified Buyer
The picture does it no justice. I had the numbers put on. It is stunning. The workmanship and material will long surpass the house. I am so excited for it to be installed! Cant wait to show off my new mailbox slot.
customerD R. - Verified Buyer
I think you should come up with fastening options maybe make the outside lip a little bit wider so you could put screws in it
Corry D. - Verified Buyer
This product provides beauty and security for our incoming mail and small packages.
Robin A. - Verified Buyer
Works as designed. Only modification would be to make a drop drawer/bin to place mail or small package. Instead of pushing cover in, have a hinged hopper type bin and spring closed to drop mail inside. More secure when lid is closed.
Steve c. - Verified Buyer
love it .looks great
Mike S. - Verified Buyer
Easy to install and nice look.
Rebecca . - Verified Buyer
This is a beautifully made product. Looks great installed on our house. The problem is that when it rains, water comes in. Not just a little, way too much. Make sure that you have it installed under a roof. We are going to have to build one over ours 🙁
Philip W. - Verified Buyer
Nice product. Only thing missing is a means of finishing to inside wall or suggestions for how to make a clean installation.
GREGORY G. - Verified Buyer
Worked perfectly. I like the larger size to handle small packages and the rustic look