Rated 1 out of 5 Diana H. December 19, 2019 - Verified Buyer Worst experience. I tried three times to buy this Mailbox and 1st time it came broken. 2nd time I had to choose another model because they do not have this one and anyway they delivered a wrong model no the one I choose. I ordered the 3rd time and they told me by phone that they have this original model but two days later they cancel the order because they do not have it. Now, I have two mailboxes, one broken and another one that is a wrong model and does not work at home. Customer service is a nightmare. I am trying to find something else in another place.